On-Premise Telephony: Embracing the Role Amidst Cloud Telephony Growth Cloud telephony has gained significant traction, offering scalability, flexibility, and cost efficiency. However, on-premise telephony still holds a vital role for many organisations. At Tech IP, we recognise the importance of on-premise solutions, especially with the integration of SIP trunks and the upcoming big switch-off. Here’s […]

Microsoft Teams: Voice Enablement through Operator Connect or Direct Routing Microsoft Teams has emerged as a leading platform for collaboration, offering a comprehensive suite of tools for chatting, meetings, and file sharing. However, for businesses seeking to maximise the potential of Teams, voice enablement is a game-changer. At Tech IP, we provide two robust solutions […]

Harness the Power of Missed Call Reports Exceptional customer service is not just a goal—it’s a necessity. At Tech IP, we understand the critical role that effective communication plays in your success. That’s why we’re excited to introduce our comprehensive solution designed to revolutionise your call handling and elevate your customer service to new heights. […]

Elevating EE Thompson’s Communication with Cloud-Based VoIP Technology EE Thompson, a prestigious Building Services Electrical company located in Preston, Lancashire, sought to enhance its communication infrastructure to meet the demands of modern business operations. Tasked with upgrading from an older Mitel phone system operating on legacy digital ISDN lines, EE Thompson turned to Tech IP […]