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Embrace the Future with Alternative Network Providers The rise of alternative network providers, or “Alt-Nets,” has ushered in a new era of high-speed, low-cost fibre connectivity, challenging traditional players like Openreach. At Tech IP, we are at the forefront of this transformation, partnering with leading alternative network providers to bring state-of-the-art connectivity solutions to businesses […]

Simplified Office Relocation Discover how Tech IP’s new site connect service simplifies office relocations, saving time and reducing costs. Our dedicated project managers ensure seamless transitions, coordinating suppliers and meeting deadlines with cost optimisation. Thorough Site Surveys and Tailored Plans Tech-IP’s New Site Connect service starts with comprehensive site surveys, developing detailed plans tailored to […]

Tech IP Expands – New Office in Liverpool A New Chapter of Growth and Innovation Exciting news is on the horizon for Tech-IP as we gear up to embark on a new chapter of growth and innovation. With great delight, we announce the upcoming addition of our newest office located in the heart of Liverpool […]

How to Stop Unlawful Caller Fraud Understanding Caller ID Spoofing and Its Impact Have you ever received complaints from customers or contacts about calls supposedly coming from your business number, but you haven’t made those calls? If so, you might be a victim of a fraudulent practice known as caller ID spoofing. This deceitful tactic […]

Your Journey to the Cloud Embarking on a journey to the cloud is a strategic move towards the future of digital communication. With the imminent PSTN Switch-off, businesses have a unique opportunity to transition from legacy systems to more dynamic and flexible digital solutions. Tech IP is here to guide you through the evolving communication […]

National ‘Stop-Sell’ Day: Transitioning to SoGEA and FTTP for Seamless Connectivity As the National Stop Sell Day on September 5th draws near, the telecommunications industry is gearing up for a significant change. On this crucial date, ordering new Wholesale Line Rental (WLR) or copper-based services will no longer be possible. Instead, the focus will shift […]

How 5G is Changing UK Businesses Introduction: 5G technology has been making headlines recently as the next generation of telecommunications technology, offering improved connectivity and faster speeds. As a UK business owner, you may be wondering how 5G can benefit your business. In this blog post, we’ll discuss what 5G is, the benefits of 5G […]

We are publishing this regarding the recent announcement of the BT and Openreach strike action that will be taking place on: Thursday 6th October Monday 10th October Thursday 20th October Monday 24th October It is expected that 40,000 BT Group workers will strike, and it is important to note that, unlike the most recent strikes […]

The key aspects to consider when adopting a contact centre solution Introduction: Keeping your customers happy There is one question common to all businesses, regardless of size, industry, or background – how do you keep your customers happy and engaged? In today’s digital economy, customers want their interactions to be quick and their problems to […]

The short answer is YES – but it doesn’t need to be a complex and expensive solution. Contact centre capability is no longer the sole domain of large businesses and enterprises. Find out why SMEs can, and should, finally reap the benefits of the modern cloud-delivered contact centre solution. Your customers want more… • 68% […]

The way in which our customers access their bills is changing! Having invested in our billing platform, we are making it possible for our customers to access their own bills. You will also be able to see itemized bills, reports, and service charges. Companies with multiple bills or several locations will have the ability to […]

GP surgeries require friendly, prompt, and efficient service. Patients are often calling with concerns, and they will expect a quick response to their call, therefore the telephony solution that is chosen must accommodate these requirements. The Challenge GP surgeries often deal with a large number of calls, particularly during peak times such as Monday mornings. […]